Virtual kidnap
The call that says someone you love has been taken

Often, nobody has been taken at all. Virtual kidnap relies on panic, speed and what is already public about your family.
The warning signs
Crying or screaming in the background, so you cannot think straight
Pressure to stay on the line and not hang up
Told to tell no one, especially the police
Urgent payment by transfer, crypto or gift cards
The caller knows a few details, usually found online
What to do
Stay as calm as you can and slow the call down
Try to reach your loved one from another phone
Ask for your family code word
Do not send money
Note the number, time and what was said, then call the police and your adviser
Remember: Most of these calls are a bluff. Treat every one seriously anyway.
How exposed is your family? Take the free Readiness Check, twelve quick questions, fully anonymous. If something is worrying you now, make a discreet enquiry or call +44 (0)20 8050 2939, 24 hours a day.