Duty of care, done properly
Protecting the people you send abroad
When you send people overseas, their safety is your responsibility. Organisations have a duty of care to the people they send abroad, and when something goes wrong the first questions are what did you know, and what did you do about it.
We assess the destination, the traveller and the trip, then give your people practical briefings and a clear plan, with senior support on the end of the phone 24 hours a day. A clear, documented approach to travel risk protects your people, and shows you took that responsibility seriously.
Before the trip
Proportionate preparation for every journey
Every engagement begins with a confidential conversation about who is travelling, where and why. A short trip to a familiar city gets a light touch, and a higher risk destination gets more.
We assess the destination and itinerary, brief travellers before they leave, and make sure everyone knows what to do and who to call if plans change.
Risk assessments before travel
Briefings before travel for staff, executives and travelling teams
Travel risk policies and procedures for organisations
24/7 support and incident response while people are away
If something goes wrong
One call puts an experienced specialist on the case
From a lost passport in a difficult place to a detention, threat or kidnap, our team has handled cases in more than 50 countries.
One call to +44 (0)20 8050 2939 puts an experienced specialist on the case, 24 hours a day, working with your advisers, local contacts and the authorities where needed.
Live incident line, 24 hours a day
Trusted contacts worldwide
Coordination with families, employers and advisers
Calm, experienced crisis response
For private clients and families
Travel risks most people never think about
Wealthy families, executives and people with a public profile face risks most travellers never think about. We look at the destination, the itinerary, accommodation, transport and digital exposure.
Then we brief the family or travelling party in confidence, so they travel with confidence rather than worry.
Destination and itinerary review
Accommodation and transport security
Digital exposure while travelling
Confidential family briefings
Prevention & preparedness
Reduce exposure early with practical, proportionate measures tailored to context.
We help clients anticipate scenarios, clarify decision points, and build readiness before pressure arrives.
Response & recovery
Stabilise incidents with calm structure and hands on coordination.
Then support recovery and lessons learned, strengthening readiness so issues don’t repeat.
Leadership, judgement & trust
Calm judgement and discretion from the first conversation to resolution.
High consequence situations demand more than process. They demand trust.
Support in complex situations
We work alongside individuals, organisations and trusted advisers where outcomes, reputation and safety are critical.
Calm support that reduces noise and creates practical momentum.
Decision making under pressure
Coordinate decisions and communications when time is limited and stakes are high.
We set roles and escalation routes, so decisions get made under pressure.
What clients can expect
Prevention first, ready to respond
We help clients reduce exposure early, build readiness that holds under pressure, and coordinate calm response when required. Always confidential, proportionate and shaped around your situation.
1.
A brief, confidential call
We listen, clarify what’s happening, and understand what you need.
2.
Your options
We outline proportionate support, priorities and a practical way forward.
3.
Coordinated delivery
If you proceed, we agree responsibilities, coordinate the work and keep you informed.
Next steps
What happens when you get in touch
What is travel risk management?
Understanding the risks a trip carries, preparing travellers properly, and having a plan and support in place if something happens while they're away.
Do we need it for low risk destinations?
Most incidents happen in places people think are safe. We keep advice proportionate, so a short trip to a familiar city gets a light touch, and a higher risk destination gets more.
Can you brief our staff before a trip?
Yes, in person or online, tailored to the destination and the people travelling. See our travel awareness training.
Is travel risk management only for companies?
No. We also work with private clients and families, briefing them in confidence before they travel.
What happens if something goes wrong while someone is away?
One call to +44 (0)20 8050 2939 puts an experienced specialist on the case, 24 hours a day, with trusted contacts worldwide.
How do we start?
With a brief, confidential call on +44 (0)20 8050 2939, or make a discreet enquiry through our contact page.
Further reading
FAQs
Questions clients ask
Proven experience
Specialists who turn complex findings into practical recommendations.
Prevention first
Readiness built early, with calm response capability.
Bespoke by design
Tailored around context, priorities and trust.
Coordinated end to end
Trusted associates integrated when specialist support is required.
How to reach us
A confidential first step
If you’d like to discuss a situation or assess exposure, we’ll respond promptly and in confidence.